Frequently asked Questions
What kind of identification will I need to produce in order to rent a vehicle?
Can you refuse to supply a vehicle?
What do you mean by a 'valid' driving licence?
Do you accept driving licences from other countries?
What is included in/excluded from your rates?
Our rates include all of the following:
VAT
Our rates do not include the following:
Fuel costs
Delivery and collection of your vehicle(available at an additional charge)
Out of hours charges
Optional extras (for example, tow pins)
Extra mileage charges
Do you require a deposit?
What are your insurance requirements?
What if I have a breakdown or tyre problem while I am hiring your vehicle.
Are there any additional charges if more than one driver is going to operate the vehicle?
An additional driver will incur a charge of £20 per week. For hires of less than a week, the fee is £5 per day per additional driver. However, if your hire extends beyond two weeks, no extra charge will apply for additional drivers.
Please note that all additional drivers must meet the eligibility criteria outlined in these FAQs and must be present at the time of hire.
What do I do in the event of an accident involving, one of your vehicles?
Are your rental charges subject to change?
What if I am issued a NIP or PCN whilst hiring one of your vehicles?
If you receive a Notice of Intended Prosecution (NIP) or a Parking/Penalty Charge Notice (PCN) while hiring one of our vehicles, responsibility for the fine or charge will rest with you as the hirer.
We will either transfer liability to you, in which case the issuing authority will contact you directly, or we may pay the fine on your behalf and recharge you. The exact process will depend on the type of notice received.
We recommend addressing any fines promptly to avoid additional charges or penalties. If you have any questions, feel free to get in touch with our team.
Please note that we will issue a £25 + VAT administration fee for any NIP or PCN received.
Is there a cleaning fee?
If the vehicle is returned in an excessively dirty condition, a cleaning fee may be charged. Please ensure the vehicle is returned in a reasonably clean and tidy state.
Is there a mileage limit?
Can I extend my rental period?
What happens if I return the vehicle late?
From as little as
£30
Per day*
The Longer you hire, the lower the costs
24/7
Emergency Contact Number
Tippers, Curtainsiders & Dropsides for Hire
Looking for tipper hire in Liverpool, dropside hire in Merseyside, or a cost effective commercial vehicle rental solution? Speak to one of our friendly experts today.
Call now on
0151 207 1441
Why Local Businesses Choose Tilly Hire
Posted on Ken CarverTrustindex verifies that the original source of the review is Google. 1st class service all staff 1st rate, well done. Will be back.Posted on Stephen DimbylowTrustindex verifies that the original source of the review is Google. Very helpful team. No fuss.Posted on Eddie BenouaichTrustindex verifies that the original source of the review is Google. We rented a 7.5T Curtainsider truck for a few days from Tilly Hire and would like to say Thanks so much Kev for the fantastic service. He even offered to deliver the truck earlier than it was booked for, which gave us more time to load up. A really pleasant rental experience! The truck was also in great condition, and the team in the office were a pleasure to deal with. Would definitely recommend and use again!Posted on Anna DaviesTrustindex verifies that the original source of the review is Google. Kev is just the best. Vehicles are always in tip top condition. Always happy to help out and such great and friendly service. Definitely recommendPosted on Robert hughesTrustindex verifies that the original source of the review is Google. Great service top quality vehicles Kev absolutely Liam are a pleasure to talk to our go to hire firmPosted on John BoyceTrustindex verifies that the original source of the review is Google. What a wonderful place great staff great vehicles just wish there was more of themPosted on Pro Plumbing Supplies LtdTrustindex verifies that the original source of the review is Google. Excellent experience with Tilly hire from start to finish. Would highly recommend.Posted on I DTrustindex verifies that the original source of the review is Google. Recently hired a storage container off Tilly Hire as well as a van. Customer service is excellent a good price would highly recommend Tilly Hire to anyone who need a van or a storage container.Load more